[vc_row row_content_width=”grid” disable_background_image=”1024″ vertical_lines=”yes” disable_animated_text=”” css=”.vc_custom_1596182918901{padding-top: 130px !important;padding-bottom: 80px !important;}”][vc_column css=”.vc_custom_1569240237669{padding-top: 0px !important;padding-bottom: 5px !important;}”][mkdf_section_title type=”” position=”center” title_tag=”h1″ disable_break_words=”no” title=”FAQ”][vc_empty_space][vc_row_inner row_content_width=”grid”][vc_column_inner css=”.vc_custom_1567499344778{padding-top: 0px !important;padding-bottom: 0px !important;}”][mkdf_item_showcase_specific type=”text-left” title_tag=”” skin=”” main_image=”5539″ additional_link=”” tagline=”BIKEMATE.NET” title=”STORE POLICY” text=”The ordering of products is conducted in accordance with the regulations set by the company and relevant laws related to online transactions. The prices of products listed on our website are the selling prices at that moment and may change at any time. The company is not responsible for any claims for compensation or discounts resulting from price changes. The company cannot be held liable for damages arising from disruptions, delays, losses, or errors on the website or communication systems used during the ordering process. If the product you receive is damaged (the damage must occur due to the manufacturer or the company’s actions only), please notify the company immediately with supporting images within 7 days of receiving the product. The company will act as a coordinator between the buyer and the manufacturer in the product warranty process. All products cannot be returned or exchanged except in cases of manufacturing defects under warranty conditions. All products are manufactured by globally recognized manufacturers and meet factory standards. Therefore, product warranties are subject to the manufacturer’s terms and conditions, which the company cannot be held responsible for if any damage occurs. The product warranty is effective only when the customer has registered the product, which can be done via the QR code attached to the product or at www.asia.bike/register.” button_link=”” second_image_offset=”-83px” main_image_zoom=”1.3″][vc_separator style=”dashed”][/vc_column_inner][/vc_row_inner][vc_row_inner row_content_width=”grid”][vc_column_inner css=”.vc_custom_1567499344778{padding-top: 0px !important;padding-bottom: 0px !important;}”][mkdf_item_showcase_specific type=”text-right” button_target=”_self” skin=”” main_image=”5532″ additional_link=”” text=”The delivery of products to buyers is a service that meets standards and is traceable. The company will dispatch items from the warehouse during business days and hours. The company will select a reliable, fast, and cost-effective transportation service; however, it cannot be held responsible for any damages or losses of products during the shipping process that are not conducted by the company’s staff. Generally, the shipping service chosen by the company can deliver products to all areas in Thailand. However, for military or government areas with restrictions, products may be held at the post office for the customer to collect in person. The delivery address will be according to the information provided by the buyer in the system. Please enter your name, address in Thai or English, and phone number for convenience and speed in delivery. All content and images on the company’s website are reserved as intellectual property rights. No copying or imitation is allowed unless authorized by the copyright holder in advance.” button_link=”https://www.bikemate.net/contact-us/” button_text=”CONTACT US” second_image_offset=”-83px”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]
